The NemKonto Denmark pays you through, explained in English
Tax refunds, benefits and other public money in Denmark go to one account you choose. Here is how that account works and how to set yours up.
NemKonto in three facts
- How many
- One per person
- Price
- Free to assign
- Takes effect
- At the latest from the 5th bank day after activation
What is NemKonto, and is it a separate account?
The NemKonto Denmark pays into is a label, not a product. The Danish act on NemKonto (lov om nemkonto, LOV nr. 696 of 20 June 2025) defines it as an account with an account-holding institution that the payee has designated as the account public payers can pay into. Lifeindenmark puts it more simply: a NemKonto is a normal bank account you already own. A bank cannot sell you a NemKonto. It can only report one of your existing accounts as your NemKonto.
Public payers include authorities and the courts. When the tax agency refunds overpaid tax or a municipality pays a benefit, the money goes to your NemKonto. According to nemkonto.dk, payers can only pay money in: they cannot withdraw from the account, see your transactions or see your account number directly.
Who has to have one
The statute says a private person who has a CPR number and is not registered as having emigrated must designate a NemKonto as far as possible, and at the latest in connection with the first public payment. Lifeindenmark and nemkonto.dk phrase the duty more broadly, saying all citizens in Denmark are required to have one. The difference matters little in practice: if you live in Denmark and expect any payment from the state, you should have one in place before that payment is due.
nemkonto.dk's English page, updated 23 February 2026, advises newcomers to designate a NemKonto before the first payment if possible. If you move away and are registered as having left Denmark, you are not obliged to keep one, although the same page notes that payments to you may then be delayed.
How to set up NemKonto: three routes
The order on NemKonto (BEK nr. 788 of 20 June 2025) and the official guidance describe three ways in, each with its own timing.
- Through your Danish bank. Ask the bank to report the account. The account is registered as active at the latest 2 bank days after the bank's report, and nemkonto.dk calls this the fastest route.
- Yourself, with MitID. Log in to the NemKonto self-service and choose the account. A physical activation letter is then posted to your address in the CPR register. It usually arrives within 10 to 14 weekdays, and the code is valid for 60 days. It is never sent by email or Digital Post.
- With a form, for a foreign account. Without MitID you send the NemKonto form with your signature confirmed by a notary, a lawyer or two witnesses. An activation letter follows by post.
Whichever route you use, a new NemKonto takes effect at the latest for payments available on the 5th bank day after it has been registered as active. For a foreign account it can take longer. The table under this text sets the routes side by side.
NemKonto for foreigners: what is different
You can use a bank account abroad. The act lists the institutions whose accounts qualify: Danish banks, payment and e-money institutions, credit, payment and e-money institutions in the EU and EEA, Faroese and Greenlandic banks, and credit institutions in third countries. Lifeindenmark confirms that you can use your foreign bank account as your NemKonto.
Two points catch newcomers. First, you still need a CPR number to register a NemKonto at all; if you have not got one yet, our page on how to register for a CPR number explains the steps. Second, the activation letter goes to the address in the CPR register. nemkonto.dk warns that if your foreign address in CPR is wrong, it cannot send you the letter, so the account never becomes active. Check your registered address before you start.
If you do not have any bank account yet, nemkonto.dk suggests choosing a bank and asking it to open one. You may also use your spouse's account as your NemKonto. Our guide on opening an account as a newcomer covers the bank side, and the Danish detail on the self-service route is on the page about creating a NemKonto.
How to change NemKonto later
You can change NemKonto as often as you need to, but only one account at a time can hold the label. nemkonto.dk lists three ways to do it: in the self-service with MitID, in most Danish online banks, or by asking your bank, which only works if you have a Danish bank. The same 5th-bank-day rule applies to a change. If you switch banks in Denmark and consent to it, the new bank must move your NemKonto as part of the switch. The Danish page on changing your NemKonto goes through each route.
To see which account is your NemKonto right now, log in to the self-service with MitID. The front page shows it, and a foreign account appears under its own menu. The Danish page on checking your current NemKonto shows where to look.
Without a NemKonto
If you have not designated an account, the public payer must make sure you are paid in another way, but you bear the risk of the delay that causes. Since 1 July 2025 public payers can no longer pay into the old holding account (ventekonto), with an exception for the tax agency. Do not count on it as a safety net.
Processing can also take time if you need help. nemkonto.dk stated on 27 November 2025 that cases about designating a NemKonto took 8 to 10 weeks. A bank report or the MitID self-service is much quicker.
Children, salary and a few special cases
Children under 18 need a NemKonto if they receive public money; it is not created automatically. From the age of 15 a young person can use the self-service with their own MitID. Under 15, only a guardian, such as a parent, can set it up, and a parent's account may serve as the child's NemKonto. The Danish page on NemKonto for children has the details.
Private employers may pay salary to your NemKonto if you agree, and they can look it up through a private account service. The act gives you the right to tell a private payer at any time not to use your NemKonto. If you miss a public payment because of an error or an unauthorised change of NemKonto, a compensation scheme exists: you must apply within 13 months of the payment, and for fraud you need a police report.
Common mistakes
- Asking the bank to open a NemKonto. Ask it to report an existing account as your NemKonto.
- Using the self-service when you are in a hurry. The letter usually takes 10 to 14 weekdays; the bank route needs no letter.
- A wrong CPR address. The activation code goes to that address only.
- Closing the old account first. Change NemKonto, wait until it is active, then close.
For account numbers and IBAN, see how Danish account numbers work. The full Danish rules, with every section of the act, are in our NemKonto guide in Danish, and the wider newcomer picture is on the English start page.
Three ways to assign a NemKonto, and how long each takes
| Route | What you need | Stated timing |
|---|---|---|
| Your Danish bank reports it | An account with a Danish bank | Active at the latest 2 bank days after the bank's report |
| Self-service with MitID | MitID and your CPR address | Letter usually within 10-14 weekdays; code valid 60 days |
| Form for a foreign account | Signature confirmed by a notary, a lawyer or two witnesses | Activation letter by post; effect can be later for foreign accounts |
| Any route, once active | - | Effect at the latest for payments on the 5th bank day |
Step by step
- Get a CPR number You cannot register a NemKonto without one.
- Pick the account Any account in your name, Danish or foreign, or your spouse's.
- Choose the route Your Danish bank is fastest; MitID self-service sends a letter by post.
- Activate If you get a letter, enter the code within 60 days.
- Check it Log in to the self-service and confirm which account is shown.
Questions
Does NemKonto cost anything?
No. Lifeindenmark states that it is free of charge to assign an account as your NemKonto. Your bank's usual fees for the account itself still apply, as for any other account, so read the bank's fee information document.
Can I have two NemKonto accounts?
No. The act on NemKonto says a private person can designate only one. A single benefit can, however, be paid to another account if the paying authority sets up a benefit-specific account, which only its caseworker can do.
Can I use my bank account from my own country?
Yes. Accounts in EU and EEA institutions, and in credit institutions in third countries, can be designated. You register a foreign account in the self-service with MitID, or with a paper form whose signature is confirmed by a notary, a lawyer or two witnesses. A change can take longer to take effect for a foreign account.
Why has my activation letter not arrived?
The letter usually arrives within 10 to 14 weekdays and goes only to the address registered in CPR, or the contact address if one is set. If that address is wrong, the letter cannot reach you. Check your CPR address, or ask a Danish bank to report the account instead.
Do I need a NemKonto if I leave Denmark?
Not if you are registered as having emigrated: the duty no longer applies. You may keep one, and nemkonto.dk notes that without one, public payments to you may be delayed. Keep it if you expect a final tax refund or other money from Denmark.
Can my employer see my NemKonto?
A private payer such as an employer can look up your NemKonto through a private account service, and can pay salary there if you agree. You may tell a private payer at any time not to use your NemKonto, and that right cannot be waived.
Sources Lifeindenmark: NemKonto, your public bank accountLifeindenmark: When you arrivenemkonto.dk: Foreign nationals and NemKontonemkonto.dk: Anvisning af NemKontonemkonto.dk: Ventekonto (processing times)Act on NemKonto (LOV nr. 696 of 20 June 2025)Order on NemKonto (BEK nr. 788 of 20 June 2025)lifeindenmark.borger.dkborger.dk — checked 21 October 2026